That's the only way we can describe what happened to one of our Global Greek families living in Sydney this week, and our hearts go out to them all - to Bobby's family, to Chris' and to Kelsie's. May God give them strength...
WHEN Angela and Maryanne Vourlis woke up yesterday, their 20th birthday, they logged on to Facebook expecting to read well wishes and greetings from friends.
Horrifically, the twins were confronted with the devastating news their brother Bobby, 17, had been killed in a triple-fatal accident, The Daily Telegraph reports.
He and two friends died when the car they were in crashed in heavy rain in Sydney early yesterday.
"I didn't get it. All these people were writing, 'RIP Chris Naylor' and 'RIP Bobby', and I thought: `What's going on?'," Angela said.
Desperate for reassurance there was a mistake, she tried over and over to ring her brother.
"I kept ringing and messaging but couldn't get on to him. So I rang Mum and said: 'Chris Naylor must have died - I just read it on Facebook. But where's Bobby?
"People are writing 'RIP Bobby' too.
"Mum said 'Bobby was with Chris Naylor last night'."
Online social networking had delivered the mother and daughter the worst possible news.
Heartbreakingly, a police delay in notifying the family meant Mrs Vourlis had to ring St Marys police to ask about her son's death - almost six hours after he had been killed.
Bobby's uncle Peter Matelis said it beggared belief that police had not contacted the family immediately after the accident.
"It's every parent's worst nightmare to lose a child in a car accident, but to have to hear it on Facebook, then have to chase up the police yourself, is just horrifying," Mr Matelis said.
And that is it - in a nutshell...
It's every parent's worst nightmare to lose a child in a car accident, but to have to hear it on Facebook, then have to chase up the police yourself, is just horrifying...
How very tragic! Sometimes life is so much more horrifying than any terror story we could make up.
Our question here though is not going to touch on the details of why the family wasn't informed earlier than they were or try to apportion blame for the accident, that is for other people and institutions to do, our question here is what is happening to our world?
What is it about the way society is going that the first thing we do is grab our iPhone, sit down at our laptop, or at our PC, to express our condolences or our feelings, or to post something about such a tragic event.
What is it about the way our society is going that the young person or people who wrote this in their status ( on their wall, their page, or whatever, it doesn't really matter), didn't even think about the fact that the family of those involved might not yet know the news and the devastating effect it might have on them.
Is it a lack of consideration, a lack of thinking ahead, a lack of common sense that prompted this or was it just a desire to express sadness, a natural desire to communicate the sad news and discuss it with someone?